
Front Desk Manager
2 weeks ago
Assistant Front Office Manager Job Summary
About the Role:
We are seeking a highly skilled Assistant Front Office Manager to join our team. As an Assistant Front Office Manager, you will be responsible for leading the Front Office team and ensuring seamless service delivery.
Your Key Responsibilities:
- Motivate and support the Front Office team to deliver exceptional guest experiences.
- Oversee daily Front Office operations, including check-ins, check-outs, room allocations, and guest accounts.
- Develop and implement strategies to enhance guest satisfaction and maximize revenue opportunities.
- Foster a positive and welcoming culture within the Front Office team.
Requirements:
- Diploma in Hospitality Management or similar.
- At least 12-18 months of supervisory experience in a hospitality environment.
- RSA (Responsible Service of Alcohol) certification.
- Open QLD Drivers Licence.
- Strong leadership, communication, training, and team-building skills.
Benefits:
- A unique island lifestyle with pristine beaches, relaxed atmosphere, and plenty of activities.
- Discounts on dining, activities, and retail across the island.
- Access to internal job portal for career advancement.
- On-island subsidised staff accommodation.
- Regular ferry services to the mainland with employee discounts.
About Us:
We are a luxury hotel that offers families an inviting retreat in the heart of the Whitsundays. Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees, and community.
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