Site Reliability Engineer
2 days ago
Avetta is seeking a highly skilled Site Reliability Engineer to join our team in Australia. As a Site Reliability Engineer, you will be responsible for ensuring the high availability and performance of our cloud-based SaaS platform.
Key Responsibilities:- Lead the management and monitoring of highly available replicated cloud systems.
- Oversee 24/7 Network Operations Center (NOC) operations, maintaining a minimum 99.9% annual uptime.
- Define golden signals for all services in our core SaaS application.
- Manage NOC engineer teams, including scheduling and responsibilities.
- Design Pager Duty escalation policies across various teams.
- Expertise in AWS technologies and building dashboards with leading observability platforms.
- Automate monitors and dashboards using modern programmatic methods.
- Provide regular reports to Engineering leadership and executive teams for continuous improvement.
- Minimum B.S. or B.A. in Computer Science.
- Minimum of 5 years of experience as a Site Reliability Engineer, including some experience in managing teams and leading projects.
- Stellar communication and interpersonal skills for effective collaboration with Development & Product teams.
- Proficiency in monitoring the networking stack using distributed tracing and profiling tools.
- Proficient with building dashboards with New Relic, Kibana, Grafana, Prometheus and other observability platforms.
- Proficient with AWS technologies.
- Working knowledge in monitoring RESTful microservices and basic HTTP protocols.
- Able to automate monitors and dashboards using REST APIs, Graph QL, and other modern programmatic methods.
- Working knowledge of profiling tools for measuring CPU, Memory, I/O, Disk, and process threads dumps.
- Experience in managing, integrating, and automating alerting and escalation tools.
- Must live in Australia with unlimited rights to work.
- Troubleshooting experience with modern container and networking technologies (Kubernetes, HAProxy, ALB).
- Familiarity with scripting languages like Bash, Python, and Go.
- Ability to administer and tune load balancer technologies.
- Experience in managing, monitoring, and benchmarking distributed file systems.
- Proficiency in configuration management tools (Salt Stack, Ansible, Terraform).
- System Monitoring: Create and automate system monitor and escalation policies.
- System Management: Respond and resolve internal requests within business hours.
- High Availability & Resilience: Maintain 99.95% uptime and be the first responder in emergency situations.
- Full-Stack Observability: Build dashboards for end-to-end detection of system anomalies.
- Innovation: Propose new ideas and improvements to the team regularly.
At Avetta, we are committed to driving technical excellence and ensuring a seamless experience for our users across the globe. If you are a motivated and experienced Site Reliability Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.
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