Sleep Health Journey Expert

7 days ago


Sydney, New South Wales, Australia ResMed Full time
Transform Consumer Sleep Experience

Role Overview:

We are seeking a highly motivated Sleep Health Journey Expert to join our Australian Consumer Care Centre team. In this role, you will focus on delivering exceptional consumer experiences through personalized support and guidance.

Key Responsibilities:
  • Develop and implement tailored sleep health solutions for consumers, ensuring seamless navigation across various interaction channels.
  • Identify and capitalize on sales opportunities by effectively communicating ResMed's product and service offerings.
  • Promote and educate consumers on the benefits of ResMed's sleep health products and services, driving long-term engagement and loyalty.
  • Work collaboratively with cross-functional teams to enhance the overall consumer experience and drive business growth.
Requirements:
  • 3 years' experience in sales or customer-facing roles, preferably in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • Proven track record of achieving sales targets and meeting consumer needs.
  • Familiarity with CRM software, phone systems, and Microsoft Office.
What We Offer:
  • A competitive salary range of $65,000 - $85,000 per annum, depending on experience.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive benefits package, including employee assistance programs, paid parental leave, and flexible work arrangements.


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