Operations Coordinator

2 weeks ago

Geelong, Victoria, Australia beBeeCustomerService Full time $76,355 - $86,617

Job Title: Frontline Operations Coordinator

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About the Role:

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This position involves coordinating staff in the delivery of day-to-day operations within a leisure services unit. You will be responsible for planning and implementing project-based tasks related to reception, sales, and customer service activities and programs.

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Key Responsibilities:

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  • Leading the development, coordination, and evaluation of reception, sales, and customer service activities.">
  • Assisting in the strategic development of processes and procedures.">
  • Providing administrative support for leisure staff.">
  • Overseeing the centre's day-to-day operations in consultation with other leisure coordinators.">
  • Ensuring compliance with all policies and procedures.">
  • Performing additional duties as required.">
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About You:

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To be successful in this role, you will have:

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  • Tertiary qualification in recreation service delivery or several years of experience in a related field.">
  • Level 2 First Aid Certificate.">
  • Poll Lifeguard Award.">
  • Current Working with Children's Check.">
  • Current Victorian driver's license.">
  • Proven experience in leadership and team coordination.">
  • Strong planning, implementation, and evaluation skills for innovative procedures.">
  • Excellent communication and relationship-building abilities.">
  • A commitment to delivering exceptional customer service.">
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Web tools).">
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Diversity and Inclusion:

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We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments.

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Create our future together at the City of Greater Geelong. Join us in making our city a great place to live, work, and study.

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We deliver over 130 services to our growing population, striving to make our city sustainable, inclusive and accessible. Our central location is the Civic Precinct, Wurriki Nyal, a modern and inclusive workplace, along with our outreach locations.

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We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

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