Operations Coordinator

2 weeks ago

Geelong, Victoria, Australia beBeeDelivery Full time $60,000 - $80,000

Service Delivery Manager

About the Role:

We are seeking a seasoned professional to oversee the delivery of exceptional services. As Service Delivery Manager, you will be responsible for maintaining a running job list, updating it as calls are logged and cleared, and preparing a job list daily for the following day based on current calls.

Duties and Responsibilities:

  • Maintains a running job list each day and updates as calls are logged and cleared.
  • Prepares a job list daily for the following day based on current calls.
  • Assists the team with answering incoming service/sales calls.
  • Schedules machine installations, relocations, run-ups, and refurbishments and ensures appropriate paperwork is provided and returned.
  • Installs machines and logs them as required.
  • Completes required reconciliations, reporting, claims, invoicing, meter collection, and end-of-month checks as per procedures.
  • Prepares quotations for out-of-contract works.
  • Maintains control over spare parts/van stocks, assists with ordering, and participates or coordinates stock takes.

Requirements:

  • Experience in project management or service coordination highly desirable.
  • Customer contact experience in a service-based industry.
  • Strong levels of personal presentation, communication, and attention to detail.
  • Well-developed computer knowledge, MS software, planning, procurement, and strong organization skills.

Work Environment:

Monday to Friday, 8:30am to 5:00pm.

A competitive salary and established business location.

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