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Customer Service Team Member

2 months ago


Sydney, New South Wales, Australia Woolworths Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member - Retail Excellence. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service and respond to customer queries in a timely and professional manner
  • Work collaboratively with the team to achieve sales and customer service targets
  • Collect trolleys from around the store, car park, and surrounding areas
  • Assist with scanning groceries and other tasks as required
  • Participate in team meetings and contribute to the development of new ideas and initiatives

What We Offer

As a Customer Service Team Member - Retail Excellence with Woolworths Group, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a team that is passionate about delivering exceptional customer service and making a positive impact on our customers' lives.

Requirements

  • Genuine passion for food and shopping
  • Customer-first mentality
  • Love of teamwork and growing with others
  • Flexible and adaptable to change
  • Willing to work and reliable

Why Work with Us

At Woolworths Group, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

Grow with the Group

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.