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Customer Service Team Member

4 weeks ago


Sydney, New South Wales, Australia Woolworths Full time
About the Role

We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a Customer Service Team Member, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales and customer service targets.
  • Collect trolleys from around the store, car park, and surrounding areas, ensuring a clean and safe shopping environment.
  • Rotate through various areas of the store, including customer service, checkout, and scanning groceries, to provide a comprehensive shopping experience.

What We Offer:

  • A supportive and inclusive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a diverse range of people and gain real-world experience.
  • The opportunity to make a tangible difference in the lives of our customers and the wider community.

Requirements:

  • A genuine passion for food and shopping.
  • A customer-first mentality, with a focus on providing exceptional service.
  • The ability to work effectively in a team environment, with a love of teamwork and growth.
  • Flexibility and adaptability, with a willingness to work and be reliable.

Grow with the Group:

We are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.