Appointment Scheduler

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $54,000 - $84,000
Appointment Coordinator

We are seeking an experienced and skilled appointment coordinator to join our team. In this role, you will be the first point of contact for patients, handling a high volume of calls, emails, and other communications.

Your primary responsibility will be to manage appointments, ensuring that patients receive timely and efficient service. You will need to be highly organized, able to multitask, and have excellent communication skills.

To be successful in this position, you should possess strong interpersonal skills, be patient-focused, and have a positive attitude. You should also be knowledgeable about our services and procedures, as well as have a keen attention to detail.

In addition to managing appointments, you will also be responsible for:

  1. Responding to patient inquiries and resolving issues promptly
  2. Coordinating with healthcare professionals to schedule appointments and ensure smooth transitions
  3. Maintaining accurate records and updating patient information as needed

If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

About the Role

This is a full-time position, and the ideal candidate will have:

  • A strong background in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Familiarity with electronic health records (EHRs) and practice management systems
  • A keen attention to detail and ability to maintain confidentiality
Requirements

To be considered for this role, you must have:

  • A degree in a relevant field (e.g., healthcare administration, business)
  • At least 1 year of experience in a customer-facing role
  • Strong knowledge of HIPAA regulations and confidentiality guidelines
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • A valid driver's license (if required by location)
Benefits

We offer a competitive salary and benefits package, including:

  • Health, dental, and vision insurance
  • Retirement plan matching
  • Paid time off and holidays
  • Professional development opportunities

We are an equal opportunities employer and welcome applications from diverse candidates.

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