Logistics Service Coordinator
3 weeks ago
About the Role
GrainCorp is currently seeking a highly skilled Logistics Service Coordinator to join our Auscol business nationally. As part of our end-to-end supply chain, this role will play a critical role in providing administrative, customer service, and operational support.
Key Responsibilities:
- Manage a large volume of incoming calls, emails, and invoicing requirements;
- Provide exceptional customer service and manage customer accounts;
- Monitor site stocks and ensure timely replenishment;
- Maintain accurate records of customer interactions and actions taken;
- Communicate with internal teams to discuss sales and operational targets;
- Identify and generate sales leads, as well as plan routes for sales teams;
- Promote accurate and timely reporting on results.
About You
Candidates will possess prior experience in customer service or a related field, preferably in the waste, recycling, oils, or transport industries. Key qualifications include:
- Proficiency in Microsoft Outlook, Excel (intermediate), Word, and computer literacy, with experience using ERP systems;
- Excellent verbal and written communication skills;
- Strong attention to detail and ability to manage and prioritize tasks effectively;
- High customer and solution focus, with a commitment to delivering exceptional service;
- Ability to thrive in a fast-paced, transactional work environment.
Australian citizens are encouraged to apply. Progressed candidates will be required to provide proof of working rights and suitable professional referees.
Compensation Package:
The estimated annual salary for this role is $60,000-$80,000, depending on experience and qualifications. GrainCorp offers a comprehensive benefits package, including access to training and development opportunities, a competitive superannuation scheme, and a supportive team environment.
About GrainCorp
GrainCorp is a leading player in the Australian grain industry, with a strong reputation for innovation and excellence. Our company plays a critical role in sourcing and processing edible oils for use in food production and food service, upcycling used cooking oil into high-quality products.
About Auscol
Auscol is a key division within GrainCorp, specialising in equipment, transport, and service solutions for the collection and upcycling of used cooking oil. We operate across metropolitan, regional, and remote Australia, supplying storage tanks, operating a fleet of high-tech vacuum collection trucks, and maintaining an extensive inland and portside processing and bulk storage network.
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