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Strategic Operations Leader

3 weeks ago

Wollongong City Council, Australia beBeeOperations Full time $200,000 - $250,000
About Us

We are transforming the way businesses manage mission-critical parts and materials.

Our Materials Orchestration System gives companies real-time control over their inventory across warehouses and the field, ensuring timely repairs and installations to keep their operations moving.

Backed by leading growth investors, we're entering an exciting phase of expansion and scaling our platform and services to meet the demands of a rapidly growing market.

Role Purpose

This role is about shaping how we scale, lead, and deliver value to our customers at speed and quality that sets us apart.

Key Responsibilities
  • Provide executive leadership for our operations across logistics, warehousing, service delivery, and customer onboarding.
  • Drive commercial and financial performance through effective cost management, including monitoring margins and cost drivers.
  • Identify, secure, and manage key strategic partnerships, ensuring alignment with business needs and long-term value creation.
  • Lead commercial negotiations with partners at contract commencement, renewal, price review, and scope changes.
  • Oversee customer onboarding as a critical revenue-enablement function, ensuring timely and accurate implementation of client services.
  • Guide national service teams to deliver consistent outcomes in customer support, logistics coordination, and fulfilment.
  • Develop and track KPIs across operations, ensuring proactive issue resolution and continuous improvement.
  • Lead and mentor a high-performing team that fosters effectiveness, accountability, and employee engagement.

This is a career-defining opportunity for an ambitious operator who thrives on building scalable systems, leading high-performing teams, and making a measurable impact.