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Front Desk Ambassador

2 months ago

Sydney, New South Wales, Australia YHA Australia Full time
{"title": "Front Desk Role", "description": "

We are seeking a dynamic and motivated individual to join our team as a Front Desk Extraordinaire. This role involves fostering a friendly and cheerful atmosphere, responding to guest inquiries with knowledgeable local advice and recommendations, managing efficient check-ins and check-outs, and offering vital information to ensure a pleasant stay.

About the role:

  • Previous experience in front desk reception, customer service in an accommodation setting.
  • Good time management skills and the ability to work well under pressure
  • Flexible availability 24/7 roster including night shifts, weekends and public holidays
  • Excellent communication skills verbal and written
  • Full Australian working rights with no restrictions

What's in it for you:

  • Access to benefits and discounts across the YHA national network of properties.
  • Professional development and career opportunity support across the YHA organisation and network.
  • Yearly social events to the snowy mountains and other locations for team building and fun
  • We embrace diversity, celebrate the cultural holidays that are important to you.
  • Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program
  • Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program.

Our Culture:

  • Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
  • Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
  • Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.
  • Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
  • Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

We encourage Aboriginal and Torres Strait Islander people to apply.

", "culture": "

At YHA, you can expect to be treated with dignity and respect.

We're committed to creating a diverse and inclusive workplace environment.

", "benefits": "

Access to benefits and discounts across the YHA national network of properties.

Professional development and career opportunity support across the YHA organisation and network.

Yearly social events to the snowy mountains and other locations for team building and fun

We embrace diversity, celebrate the cultural holidays that are important to you.

Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program

Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program.

", "requirements": "

Previous experience in front desk reception, customer service in an accommodation setting.

Good time management skills and the ability to work well under pressure

Flexible availability 24/7 roster including night shifts, weekends and public holidays

Excellent communication skills verbal and written

Full Australian working rights with no restrictions

", "what-is-in-it-for-you": "

Access to benefits and discounts across the YHA national network of properties.

Professional development and career opportunity support across the YHA organisation and network.

Yearly social events to the snowy mountains and other locations for team building and fun

We embrace diversity, celebrate the cultural holidays that are important to you.

Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program

Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program.

", "culture-values": "

At YHA, you can expect to be treated with dignity and respect.

We're committed to creating a diverse and inclusive workplace environment.

", "apply": "

We encourage Aboriginal and Torres Strait Islander people to apply.

", "job-type": "Casual", "location": "YHA Sydney Harbour", "company": "YHA Australia"}