
Lead Cinema Operations Manager
3 days ago
Cinema Duty Manager Role
Job DescriptionThe role of the Cinema Duty Manager is a senior position that involves overseeing the day-to-day operations of a cinema complex.
This includes ensuring customer service to the highest possible standard, performing all duties associated with the day-to-day operation of a cinema complex, and assuming responsibility for the administration of the cinema.
Key Responsibilities Include:
- Supervising employees at various levels
- Assisting with training employees
- Responsibility for the projection area and on-screen presentation
- Operating the cinema location and adhering to procedures
- Maintaining exceptional customer service across all departments
- Awareness of WHS procedures and safe work practices
- Supporting business revenue streams in cinema departments
- Understanding quality control techniques across cinema locations
Ideal Candidate
The ideal candidate will have a current Cinema Worker Level 4 qualification with detailed supervisory experience, as well as retail, food and beverage, and cash handling experience.
They will also hold a First Aid Certificate and RSA certification.
Required Skills and Qualifications
- Customer Focused: Dedicated towards delivering excellence in customer sentiment
- Team Oriented: Creating a team-oriented workplace which fosters collaboration between colleagues
- Strong interpersonal skills and relationship building
- Excellent communication skills
- Ability to make effective decisions
- Flexibility and adapting to operational needs
- Attention to detail and setting performance standards
- Excellent personal presentation and grooming
- Commitment to company policies and procedures
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