Chief Technology Expert

3 days ago

Sydney, New South Wales, Australia beBeeTechnologist Full time $81,920 - $124,960
Job Description:

As an ICT professional, you will be delivering expert technical support and project implementation to clients in the education sector. This is a Monday to Friday, business-hours role which involves maintaining IT infrastructure, supporting LAN/WAN networks, and working closely with the Service Delivery team to meet client needs with professionalism and precision.

The following include but may not be limited to the responsibilities of the ICT Consultant:

  • Provide onsite and remote IT support for client systems
  • Troubleshoot and resolve hardware, software, and network issues
  • Collaborate with clients and teams to deliver projects and improve services
  • Maintain and document IT systems, procedures, and configurations
  • Recommend technologies and implement ICT strategies
  • Support junior staff and act as an escalation point
  • Monitor systems, respond to incidents, and meet SLA targets
  • Stay updated on new technologies and participate in training
  • Communicate effectively and document work accurately
  • Participate in on-call duties and perform related tasks as needed
Required Skills and Qualifications:

Key requirements include 3-5 years relevant experience, broad knowledge of hardware and OS technologies, strong experience managing enterprise-level network and firewall infrastructure, proficiency in Windows Server, Active Directory, Group Policy, DNS, Microsoft 365 Exchange, and virtualization, skilled in designing, implementing, and troubleshooting LAN/VLAN, WAN, Voice, and IaaS solutions, and demonstrated success in delivering small to medium-sized IT projects.

Benefits:

We offer a friendly team environment with a strong technical support network, broad range of options for training and developing your IT skills, opportunity to work with the IT industry's latest technologies, internal career growth for high performers, cost price on products from our suppliers, lunches and snacks provided, bonuses and incentives for upskilling, and referral bonus.

Others:

We prioritize employee development and offer continuous training opportunities. We are committed to creating a workplace where everyone feels valued, empowered, and inspired to grow.

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