Quality and Education Manager

1 month ago

Tamworth, Australia Dental Corporation Full time
About the Role

We are seeking a highly skilled and experienced Quality and Education Manager to join our team at Bupa Tamworth. As a key member of our leadership team, you will be responsible for leading the home in relation to quality care and services, ensuring quality governance, compliance, and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards.

About the Care Home

Bupa Tamworth is a modern care home located in the quiet garden suburbs of Australia's country music capital. Our care home is close to the bustling city centre, Botanical gardens, Peel River, local parks, and nearby cafes. We have a variety of care units and a primary goal of placing our focus on the health, lifestyle, and well-being of our residents.

Key Responsibilities
  1. Provide quality-focused leadership and coaching to team members.
  2. Provide guidance on documentation and recording to ensure care and services meet expected outcomes.
  3. Develop team members' knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
  4. Identify areas of employees' skills/knowledge that require further learning/competency development and create a plan to achieve this.
  5. Ensure the care home and team members are prepared through preparedness activities and maintain currency of the Commission Entry Questions.
  6. Maintain the Care Home's Plan for Continuous Improvement (PCI) in collaboration with the leadership team.
  7. Complete monthly or more frequently with the GM and CCM's to review and track progress of PCI items.
  8. Complete month-end Quality Indicator Report, including analysing data, discussing and articulating insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented.
  9. Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned.
  10. Coordinates the completion of all monthly Care Home Audits within the Operations Essential audit program.
  11. Management and delivery of the highest quality clinical care of Residents person-centred care for residents, including assessment, planning, implementation, and evaluation.
  12. Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements.
Requirements
  1. Bachelor of Nursing or Equivalent is essential with current AHPRA registration.
  2. Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable.
  3. Proven track record in delivering quality clinical care, coaching, and delivering training.
  4. Ability to foster a team environment and build collaborative relationships.
  5. Highly effective communication, leadership, and relationship management skills.
  6. An understanding of Resident Rights, Aged Care Accreditation Standards, and Outcomes.
Benefits of Bupa
  1. Supportive, collaborative, and caring team culture.
  2. Continual learning and development opportunities.
  3. Flexible working shifts and arrangements.
  4. Relocation and accommodation assistance available.
  5. Internal transfers across our care homes.
  6. Sponsorship opportunities available to eligible workers.
  7. Free select Health Insurance products for you and your immediate family up to $5500.
Culture

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

How to Apply

Click Apply to be taken to our online application process. As part of your application, you will be asked to complete pre-employment checks.

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