Business Analyst, Service Integrity Specialist

3 weeks ago

Docklands, Victoria, Australia Link Group Full time

Overview

We are a leading provider of technology-enabled administration solutions, continually developing our offerings to meet the evolving needs of our clients. As a trusted partner, MUFG Pension and Market Services has been entrusted with handling sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

The role requires software development skills with strong SQL experience and the ability to work in a software development environment, designing, building, and testing reports that meet specific requirements.

  • Flexible Work Options: Enjoy a hybrid work environment with our FlexiWorks program, allowing you to balance office and remote work.
  • Comprehensive Leave Benefits: Access a range of leave options, including Parental, Volunteer, and Well-being leave, to support your personal and professional life.
  • Inclusive Culture: Join a collaborative workplace that values diversity and fosters growth, ensuring every voice is heard and supported.

Key Accountabilities and Main Responsibilities

  • Assist and investigate data related to insurance inquiries.
  • Develop and maintain SQL scripts for Oracle or MS Server (Azure) databases.
  • Design, develop, and execute plans to maintain product quality per Fund business rules and insurance product designs.
  • Experience working with or as a software engineer.
  • Actively seek and implement process improvement opportunities.
  • Advanced MS Excel experience including VBA.
  • Participate in PVT testing for assigned releases and patches.
  • Collaborate on problem-solving efforts and maintain positive group dynamics.
  • Work with Funds and auditors to deliver components of assigned audits.
  • Complete tasks from the lead analyst to detect and resolve complex data/product issues.
  • Collaborate with IT resources to provide cost-effective solutions that meet client needs.
  • Ensure all insurance inquiries are managed according to SLAs and Fund insurance business rules.
  • Ensure compliance with legislative, financial, policy, and quality requirements, including OH&S issues.

Experience & Personal Attributes

  • Ability to articulate issues surrounding business, operational, and technical risk management.
  • Strong Superannuation industry knowledge preferably in insurance.
  • Proven experience in business analysis within the finance sector.
  • Past experience and confidence in using data analytical tools.
  • Proven ability in taking strong ownership of deliverables and working with a team of analysts to deliver reports that highlight issues.
  • Developed organisation and planning skills with the ability to deal with demanding workloads, prioritise, and meet strict deadlines.
  • Exceptional attention to detail, time management, and organisational skills.
  • Commercial, risk-aware, and outcomes-focused.

Some of Our Employment Benefits

  • FlexiWorks – enabling our employees to work in the office and at home.
  • Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave.
  • Employee Recognition Program – to recognise people who are demonstrating our values and Company purpose.
  • Talent Referral Program.
  • Salary Sacrificing via Superannuation.
  • Employee Assistance Program.
  • Learning & Development – Development at your fingertips via self-paced learning, including educational assistance support.
  • Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft.
  • Novated Car Leasing.

Culture @ MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to, gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status, or carers responsibilities.

How to Apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

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