Financial Operations Specialist

2 days ago

City Of Stirling, Australia beBeeAccountant Full time $18,550
Job Role Summary

This position is responsible for overseeing the entire accounts receivable process across multiple services, including aged care, community and independent living.


Key Responsibilities:
  • Acknowledge and discharge customers in Epicor software for various care types.
  • Generate billing statements on a fortnightly, daily and monthly basis for residents and community members.
  • Process direct debits and maintain accurate records within Epicor.
  • Handle EFTPOS payments, sundry invoicing, workers compensation and vehicle charges.
  • Process refunds related to RAD, community and probate payments in accordance with company policies and legislation.
  • Generate statements, follow up on outstanding debts and manage rejections.
  • Manage correspondence with Services Australia via post and Proda, updating customer accounts accordingly.
  • Provide support to the Finance team, assist with reconciliations, reporting and general tasks.

Requirements:
  • Certificate III or IV in Accounting, Finance or Business (desired) with prior experience in accounts receivable or general accounting.
  • Essential experience in aged care with a strong working knowledge of government billing processes for RAD, DAP, BDCF and MTCF.
  • Solid understanding of basic accounting principles and reconciliation procedures.
  • Proficiency in using financial/accounting software similar to Epicor.
  • Strong communication skills for interacting with residents, families and internal teams.
  • Demonstrated customer service focus, managing sensitive and complex queries professionally.
  • Able to work independently while contributing effectively as part of a team.
  • Excellent time management and organisational skills, handling multiple priorities and deadlines.

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