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Salesforce Administrator

2 months ago

Brisbane, Queensland, Australia Softtest pays pty ltd Full time

Job Summary

Softtest pays pty ltd is seeking a highly skilled Salesforce Administrator to join our team as an Environment Specialist. As a key member of our team, you will be responsible for ensuring the smooth operation of our Salesforce environment.

Key Responsibilities

  • Manage and maintain the Salesforce environment, including configuration, customization, and troubleshooting.
  • Develop and implement processes and procedures to ensure data quality and integrity.
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance.
  • Provide technical support and training to end-users on Salesforce features and functionality.
  • Stay up-to-date with the latest Salesforce releases and best practices.

Requirements

  • Certified Salesforce Administrator with a minimum of 2 years of experience in the Salesforce ecosystem.
  • Strong understanding of Salesforce sharing and security, including roles, profiles, permissions, OWD, and sharing rules.
  • Experience with Data Loader, Service Cloud, and other Salesforce tools.
  • Excellent analytical and problem-solving skills, with attention to detail and quality.
  • Strong documentation and technical skills.

Desirable Criteria

  • ITIL Foundation Certification and experience.
  • Experience with tools such as Jira and Confluence.
  • Strong understanding of Scrum/Agile methodologies.
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development.

What We Offer

As a Salesforce Administrator at Softtest pays pty ltd, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization.