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Senior Claims Professional
2 months ago
About the Role
We are seeking a highly skilled and experienced Senior Claims Advisor to join our Liability Claims Team at Zurich Insurance Group. As a Senior Claims Advisor, you will play a critical role in providing proactive, market-leading, timely, effective, and cost-efficient management of a portfolio of Liability claims, following the Zurich Casualty Claims strategy.
Key Responsibilities
- Manage complex claims in accordance with all procedures outlined in the Claims Manual.
- Provide mentoring, coaching, and training to the wider team.
- Conduct timely investigations in regard to indemnity, liability, and quantum.
- Partner with customers and supply partners to proactively manage a portfolio of claims.
- Finalize claims in a timely manner.
- Develop professional working relationships with Liability Claims and Underwriting teams, Complex Crew Lead, Head of Technical Claims, and Head of Claims as required.
Requirements
- Good technical claims knowledge and the ability to effectively manage technical claims autonomously.
- Aware of the relevant State-based legislation and associated guidelines.
- Thorough understanding of the Insurance Code of Practice and Insurance Contracts Act.
- Thorough understanding of the relevant Privacy Act.
- Ability to direct solicitors/counsel in case management.
- Develop superior negotiation strategies on all files appropriate for resolution.
- Autonomous attendance at all external meetings, conferences, views, and court appearances.
About Zurich Insurance Group
Zurich Insurance Group is a leading global insurance company that is committed to making a positive impact on the communities we serve. We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our employees have access to a range of benefits, including award-winning training programs, state-of-the-art facilities, and opportunities for career growth and development.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and inclusive work environment.
- Access to award-winning training programs.
- State-of-the-art facilities.
- A commitment to diversity, equity, and inclusion.
