Career Catalyst

5 days ago

Sydney, New South Wales, Australia beBeeEmpowering Full time $100,000 - $140,000

Unlock Your Potential

We're seeking ambitious professionals who share our passion for empowering careers and driving positive change. Our ideal candidate is a forward-thinking individual with the courage and integrity to connect with customers and make a lasting impact.

As a key member of our team, you'll have access to professional development opportunities and a competitive benefits package that includes market-leading health cover, parental support, and flexible work arrangements.

Key Responsibilities:

- Conduct thorough customer pre-screening checks to ensure compliance with regulatory requirements and accurate documentation.

- Deliver exceptional results in interactions with brokers, proprietary teams, and customers, meeting expectations for efficiency, accuracy, and timeliness.

- Maintain in-depth knowledge of mortgage products and services to provide expert guidance and support.

Requirements:

- Strong interpersonal skills, empathy, and decision-making abilities to build trust and drive success.

- Previous experience in Retail Banking mortgages or similar roles is highly desirable.

- Familiarity with core products, Premier proposition, and retail banking processes to deliver seamless customer experiences.

- Solid understanding of mortgage operational procedures and relevant regulations to navigate complex challenges.

- Commitment to delivering outstanding customer service and consistently exceeding expectations.

We strive to create an inclusive workplace where opinions count and employees are valued and respected. We welcome applications from diverse backgrounds.

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