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LGBTQIA+ Support Specialist
2 weeks ago
We are seeking a highly skilled professional to join our team as an LGBTQIA+ Initial Assessment and Planning Worker.
This role is ideal for individuals who excel in a client-centred, solutions-focused environment, and who are comfortable working both independently and collaboratively within a team.
Key Responsibilities- Conduct comprehensive assessments with LGBTQIA+ clients, focusing on lived experiences, identified strengths and risks, and personal goals.
- Provide accurate and relevant information on topics such as housing options, tenancy legislation, and allied service systems.
- Advocate for clients, particularly when liaising with real estate agents and housing providers.
- Coordinate crisis accommodation using resources such as the Housing Establishment Fund (HEF) and Private Rental Brokerage.
- Complete referrals and support clients to navigate various service systems and access appropriate gateways.
- Deliver an "active holding" response for clients prioritised for available support vacancies.
- Liaise with internal and external stakeholders, including community agencies and government services, as directed by the Program Coordinator and Principal Practitioner.
To be successful in this role, you will need:
- Strong communication and interpersonal skills, particularly when supporting people experiencing trauma or housing crises.
- Ability to work with a diverse range of clients who have varying support needs and life experiences.
- Knowledge of local community agencies, including eligibility criteria, referral pathways, and available resources.
- Familiarity with housing providers that are LGBTQIA+-affirming, as well as mainstream housing providers.
We offer:
- A competitive salary package, including salary packaging opportunities.
- An Employee Assistance Program to support your wellbeing.
We are a leading provider of care, hope, and advocacy for those facing disadvantage. Our mission is to create opportunities and lasting change for the most marginalised.
Our values include dignity, respect, and compassion. We are committed to building capacity in order to redress structural inequalities in the community that create disadvantage.