Aircraft Operations Specialist
4 days ago
The role of Turnaround Manager is pivotal in ensuring the safe, compliant, and efficient delivery of scheduled operations.
You will oversee the airport's operational performance, support day-to-day activities, and lead by example to maintain high standards of customer service.
This involves managing operational issues, coordinating aircraft movements, and operational oversight of ground service providers.
Additionally, you will plan, develop, and implement projects related to aircraft turnaround services to deliver tactical, operational, and strategic improvement initiatives.
Supporting the management of domestic and international operational performance is also a key aspect of this role.
Core Responsibilities Of This Role Will Be- Proactively identify and manage operational issues, mitigating any impacts to our customers and operations
- Coordinate aircraft movements in collaboration with various stakeholders
- Operational oversight of ground service providers
- Planning, developing and implementing projects related to aircraft turnaround services to deliver improvement initiatives
- Supporting the management of domestic and international operational performance
- Consistency in achieving KPIs relating to safety, on-time performance, customer satisfaction and financial deliverables
- Supporting the airport's customer service delivery to ensure it aligns with company values
- Coordinate operational turnaround requirements ensuring activities occur in line with the Precision Timing Schedule
- Building strong, professional relationships with airport leaders, stakeholders, and suppliers
- Lead and maintain a skilled and enthusiastic workforce in line with business volume and targets
- Continuously developing and on-shift performance management of all relevant team members
In addition to these responsibilities, you will foster an enhanced awareness among team members for OH&S, aviation safety, and security policies.
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