Customer Governance and Risk Leader

1 week ago


Perth, Western Australia beBeeCompliance Full time $180,000 - $200,000
Job Description

The time to join a new adventure has never been more exciting as we embark on our journey to become a net zero carbon emission business.

We are investing heavily in large-scale renewables development and creating opportunities for innovative solutions in our operations.

Synergy is proud to be Western Australia's largest electricity generator and energy retailer, delivering secure electricity to homes and businesses throughout the region.

Role Summary: The Customer Governance & Assurance Lead will coordinate and manage operational governance and risk frameworks, ensuring compliance with regulatory requirements and best practice across the Customer business unit.

Key responsibilities include:

  • Lead, coach, mentor, and develop the team to achieve key business objectives
  • Coordinate ongoing reviews of relevant regulatory requirements, industry standards, and best practices
  • Provide oversight on annual audit and risk activities
  • Proactively identify improvement opportunities and work with functional areas to deliver and embed improvements
  • Management and continuous improvement of the risk management framework, business continuity management system, and crisis management functions

What you'll bring:

  • An undergraduate degree in business or a related field or relevant business experience
  • Demonstrated experience in leading a compliance, audit, risk, and/or quality assurance/insights team
  • Strong leadership experience with proven success in employee engagement, performance, development, and talent acquisition
  • Must have extensive experience in managing the delivery of compliance and regulation, including a deep knowledge of legislation

What we offer:

  • Flexible work arrangements
  • Professional Development Opportunities
  • Purchased Annual Leave
  • Best practice parental leave


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