Video Conferencing Technician

3 weeks ago

Canberra, ACT, Australia Green Light Full time

About the Job:

We are seeking a highly skilled Video Conferencing Technician to join our team at Green Light. The successful candidate will be responsible for maintaining and improving video conferencing and audio visual infrastructure to enable more effective and efficient use of technology.

Key Responsibilities:

  • Support for all Cisco VC/AV technology aspects at major events at the Department
  • Installation or new AV equipment or replacement devices as necessary.
  • Maintenance of system security and monitoring and analysing VC/AV performance.
  • Preparation of technical documentation outlining installation and commissioning of VC/AV solutions.
  • Development of appropriate contingency plans should IT/AV equipment fail.
  • Identification and escalation of any risks and assistance in their resolution.
  • Use of software and hardware skills to maintain and enhance system configuration.
  • Adherence to IT asset management practices.

Requirements:

  • Strong experience working as a Cisco Audio Visual (AV) and Video Conferencing (VC) Technician.
  • Minimum 5 years experience in a similar capacity
  • Must work onsite in the Canberra CBD
  • Demonstrated knowledge of AV infrastructure systems.
  • Expertise with AV technologies such as, but not limited to, tablet touch screen (Crestron Devices), Network amplifier, Mobile AV Cart, Interactive touch displays, USB Bridge, HD Capture Dongle. Microphones (ceiling and handheld), Visual displays, Audio conferencing processor, LCD Laser Projector etc
  • Demonstrated understanding of Cisco IT/AV technology usage in corporate/commercial settings will be essential.
  • Sound knowledge of the ITIL framework.
  • Certified Cisco - CCNA or CVNS
  • Excellent communication skills and ability to translate technical language into easy-to-understand language.

About Green Light:

Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure, and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.

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