Video Conferencing Specialist

1 week ago

Canberra, ACT, Australia Green Light Full time

About the Role:

We are seeking a highly skilled AV Infrastructure Technician to join our team at Green Light. As a key member of our team, you will be responsible for maintaining and improving video conferencing and audio visual infrastructure to enable more effective and efficient use of technology.

Key Responsibilities:

  • Support for all Cisco VC/AV technology aspects at major events
  • Installation or new AV equipment or replacement devices as necessary
  • Maintain system security and monitor and analyse VC/AV performance
  • Prepare technical documentation outlining installation and commissioning of VC/AV solutions
  • Development of appropriate contingency plans should IT/AV equipment fail
  • Identify and escalate any risks and assist in their resolution
  • Use software and hardware skills to maintain and enhance system configuration
  • Expected to follow IT asset management practices

Requirements:

  • Strong experience working as a Cisco Audio Visual (AV) and Video Conferencing (VC) Technician
  • Minimum 5 years experience in a similar capacity
  • Demonstrated knowledge of AV infrastructure systems
  • Expertise with AV technologies such as, but not limited to, tablet touch screen (Crestron Devices), Network amplifier, Mobile AV Cart, Interactive touch displays, USB Bridge, HD Capture Dongle. Microphones (ceiling and handheld), Visual displays, Audio conferencing processor, LCD Laser Projector etc
  • Demonstrated understanding of Cisco IT/AV technology usage in corporate/commercial settings will be essential
  • Sound knowledge of the ITIL framework
  • Certified Cisco - CCNA or CVNS
  • Excellent communication skills and ability to translate technical language into easy-to-understand language

About Green Light:

  • Innovative and continually improving cloud-based environment which encourages technical improvement and diversity
  • Large enterprise end customer
  • Collaborative work environment

Benefits:

  • Long term engagement
  • Diverse technical stack, with an opportunity to develop agnostic experience across multi-variant technologies
  • Attractive working environment – emphasis on training and flexibility

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