Experience Coach
2 weeks ago
You will lead and develop a field team of customer experience coaches, ensuring they are equipped with the skills and knowledge to provide consistent and outstanding service to our customer-facing teams. As a seasoned sales professional, you will bring your passion for coaching and mentoring to this newly created role in NSW/ACT.
We're looking for an exceptional leader who can foster a positive, results-driven environment, influence without authority, and motivate others to drive performance. If you're excited about operating in a 'greenfield' role with plenty of autonomy, we want to hear from you.
About InvoCare
InvoCare is a leading provider of funeral services in Australia, New Zealand, and Singapore. We operate private memorial parks and crematoria and offer pet cremation services. Our commitment to compassion, excellence, and innovation sets us apart as we deliver exceptional customer experiences during life's most challenging moments.
Your Role
This role reports directly to our Head of Coaching and will be responsible for developing and implementing coaching strategies that enhance customer service delivery. You'll work closely with our customer-facing teams to ensure they have the skills and knowledge needed to provide world-class service.
Key Success Factors
- A strong track record in sales leadership with a focus on customer service.
- Proven ability to mentor and coach team members to enhance their performance.
- Excellent interpersonal and communication skills to motivate others and drive results.
- Ability to influence without authority while leading by example.
- Excitement about working in a dynamic, fast-paced environment with opportunities for growth and development.
What We Offer
We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience, as well as opportunities for professional growth and development. At InvoCare, we're committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve.
-
Customer Experience Coach
4 weeks ago
Sydney, New South Wales, Australia Invocare Full timeAbout the Role:This is a newly created position within our organization, reporting directly to the Head of Coaching. As a Regional Manager, you will lead and develop a field team of customer experience coaches.Key ResponsibilitiesLeverage your sales leadership skills to drive customer service excellence across our teams.Mentor and coach team members to...
-
Experience Coach and Team Lead
3 weeks ago
Sydney, New South Wales, Australia Invocare Full timeYou are a sales professional who embodies compassion and empathy. Your genuine desire to help people take action is unmatched, and your passion for coaching is second to none.About InvoCare:We are a leading provider of funeral services in Australia, New Zealand, and Singapore. Our dedication to delivering exceptional customer experiences during life's most...
-
Customer Experience Coaching Leader
3 weeks ago
Sydney, New South Wales, Australia Invocare Full timeAbout InvoCareWe are a leading provider of funeral services in Australia, New Zealand and Singapore. Our commitment to compassion, excellence, and innovation sets us apart.Your Role:As a Regional Manager, Customer Experience Coaching, you will lead and develop a field team of customer experience coaches, ensuring they are equipped with the skills and...
-
Customer Experience Coaching Director
3 weeks ago
Sydney, New South Wales, Australia Invocare Full timeYou are a seasoned sales professional with a genuine passion for coaching and mentoring. Your desire to drive performance and change behaviours is unparalleled, and you thrive in environments where compassion and empathy are paramount.InvoCare, a leading provider of funeral services in Australia, New Zealand, and Singapore, is dedicated to delivering...
-
Customer Experience Coach Lead
2 weeks ago
Sydney, New South Wales, Australia Invocare Full timeYou will lead a team of coaches to deliver exceptional customer experiences, driving performance and innovation at InvoCare. Our business is built on compassion, excellence, and empathy, making this a unique opportunity for sales professionals who thrive in challenging situations.
-
Coaching and Development Professional
3 weeks ago
Sydney, New South Wales, Australia University of New South Wales Full timeWe are seeking an experienced Coaching and Development Professional to join our team as a Student Experience Specialist at the University of New South Wales. As a key member of our student services team, you will play a critical role in enhancing the student experience by providing coaching, training, and support to staff in the Nucleus Student Hub.
-
Customer Experience Coach
3 weeks ago
Sydney, New South Wales, Australia Invocare Full timeAbout InvoCareInvoCare is a leading provider of funeral services in Australia, New Zealand, and Singapore. We operate private memorial parks and crematoria and are also a leading provider of pet cremation services.We're dedicated to delivering exceptional customer experiences during some of life's most challenging moments. Our commitment to compassion,...
-
Senior Student Experience Coach
3 weeks ago
Sydney, New South Wales, Australia University of New South Wales Full timeAbout the RoleThe University of New South Wales is seeking an experienced Senior Student Experience Coach to join our team in the Nucleus Student Hub. This is a newly created role that will play a critical part in enhancing the student experience by providing coaching, training and support to student services staff.Key ResponsibilitiesDesign and deliver...
-
Sydney, New South Wales, Australia Tradewind Australia Full timeExciting Leadership Opportunity in a Co-Educational Catholic SchoolAbout the Role:We are seeking an accomplished Lead Instructional Coach and Learning Experience Specialist to join our co-educational Catholic school near Marsden Park, commencing in term 1, 2025. This senior leadership role involves guiding a team of instructional leaders and ensuring...
-
Agile Coach
1 month ago
Sydney, New South Wales, Australia Pyramid Global Technologies Full timeAbout the Job: Scrum MasterAs an Agile Practitioner with a proven track record, you will excel in coaching and mentoring teams in agile methodologies. Your experience in large-scale enterprise and banking financial services sectors will be valuable assets in this role.Key Responsibilities:Coach and mentor teams in agile principles and practicesFacilitate...
-
Gymnastics Coach Opportunities
2 weeks ago
Sydney, New South Wales, Australia City of Canada Bay Full timeThe City of Canada Bay Council is seeking experienced gymnastics coaches to join our team at the Five Dock Leisure Centre. Located in Sydney's inner west, the centre caters for over 450,000 visits per year and comprises a competition-standard Gymnastics Hall, a two-court Stadium, and a leading Health Club.We are looking for Senior gymnastics coaches with...
-
Gymnastics Development Coach
3 weeks ago
Sydney, New South Wales, Australia City of Canada Bay Full timeLocated in Sydney's thriving inner west, Five Dock Leisure Centre is a community-focused leisure centre that caters to over 450,000 visits annually. Our state-of-the-art facilities include a competition-standard Gymnastics Hall and two courts for indoor sports.We are seeking experienced gymnastics coaches to assist in the development and progression of...
-
Gymnastics Coach Position
4 weeks ago
Sydney, New South Wales, Australia City of Canada Bay Full timeJob Title: Gymnastics Coach PositionWe are seeking experienced gymnastics coaches to join our team at the Five Dock Leisure Centre. The ideal candidate will have a strong background in gymnastics coaching and be able to provide a supportive and engaging environment for our gymnasts.About the Role:Coaching gymnasts of various ages and skill levels in both...
-
Transformational Agile Coach
3 weeks ago
Sydney, New South Wales, Australia Commonwealth Bank of Australia Full timeAgile Transformation OpportunityWe are seeking an experienced Senior Agility Coach to lead our agile transformation efforts and drive impactful results across the Group.About the RoleThis is a unique opportunity to shape the coaching culture within our organisation and enable the vision and strategic goals for the Commonwealth Bank.You will work closely with...
-
Softball Coaching Position
1 month ago
Sydney, New South Wales, Australia ABBOTSLEIGH SCHOOL Full timeSoftball Coaching Position at Abbotsleigh SchoolWe are seeking a qualified Softball coach to lead our Saturday Sports Program. Coaches are required for two training sessions per week and Saturday mornings. Coaching times are as follows: mornings 6:30 - 8 am and afternoons 3:30 - 5:00 pm.Remuneration will be based on experience and qualifications (minimum 16...
-
Agile Delivery Coach
4 weeks ago
Sydney, New South Wales, Australia Pyramid Global Technologies Full timeAbout Pyramid Global TechnologiesWe are seeking an experienced Agile Practitioner to join our team as a Scrum Master.Job OverviewThe role will involve coaching and mentoring team members, ensuring they have the necessary skills and knowledge to deliver projects successfully.Key ResponsibilitiesProject Management:Coaching and mentoring team members to ensure...
-
Career Accelerator Coach
2 weeks ago
Sydney, New South Wales, Australia University of New South Wales Full timeThe University of New South Wales, one of Australia's leading research and teaching universities, is seeking expressions of interest for casual opportunities for MBA Career Coaches.As a Career Accelerator Coach, you will contribute to transformative career journeys and work with highly experienced MBA students.The Career Accelerator has a dedicated team of...
-
Gymnastics Coach-in-Training
2 weeks ago
Sydney, New South Wales, Australia YMCA NSW Full timeAbout the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Gymnastics Coach-in-Training. This is an excellent opportunity for someone looking to develop their skills and knowledge in gymnastics coaching, while also gaining valuable experience in a dynamic and supportive environment.Company OverviewThe Y NSW is a...
-
Enterprise Agile Coach
3 weeks ago
Sydney, New South Wales, Australia Pyramid Global Technologies Full timeAbout Pyramid Global TechnologiesWe are seeking an experienced Enterprise Agile Coach to join our team.About the roleAs an Enterprise Agile Coach, you will play a key role in helping us scale our agile practices across multiple teams and departments.About the jobThis is a fantastic opportunity for someone with strong coaching skills and experience working...
-
Careers in Professional Coaching
2 weeks ago
Sydney, New South Wales, Australia UNSW Australia Full timeThe University of New South Wales (UNSW Australia) seeks experienced professionals to join its Career Accelerator team as Casual MBA Career Coaches.About the RoleAs a Casual MBA Career Coach, you will work closely with highly experienced MBA students, providing tailored support to help them achieve their career goals. You will contribute to transformative...