Customer Experience Coaching Director

1 week ago

Sydney, New South Wales, Australia Invocare Full time

You are a seasoned sales professional with a genuine passion for coaching and mentoring. Your desire to drive performance and change behaviours is unparalleled, and you thrive in environments where compassion and empathy are paramount.

InvoCare, a leading provider of funeral services in Australia, New Zealand, and Singapore, is dedicated to delivering exceptional customer experiences during life's most challenging moments. Our commitment to excellence, innovation, and compassion sets us apart.

Our Regional Manager, Customer Experience Coaching role in NSW/ACT offers an exciting opportunity to lead a team of coaches and make a significant impact on everyone whose lives we touch. If you're passionate about mentoring and coaching, and can motivate others to deliver outstanding service, then this could be your dream job.

We're looking for a sales leader with a strong customer service ethic, who can influence without authority and foster a positive, results-driven environment. Your excellent interpersonal and communication skills will enable you to motivate others and change behaviours, making you an invaluable asset to our team.

A key aspect of this role is the opportunity to operate in a 'greenfield' capacity, with plenty of autonomy to shape and develop your own approach. If you're excited about the prospect of taking on new challenges and driving business growth, then this could be the perfect fit for you.

We offer a meaningful career with opportunities for growth and development, as well as a chance to make a real difference in the lives of our customers and their families. Join us in shaping the future of InvoCare and discover a rewarding career that truly makes a difference.

Salary Estimate: $120,000 - $180,000 per annum, dependent on experience

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