
Digital Workplace Collaboration Specialist
4 days ago
About the Role
We are seeking a dedicated Exchange and SharePoint administrator to join our team. The ideal candidate will have expertise in messaging technologies such as Exchange 2016, Exchange 2019, and Office 365 Exchange Online.
- The successful candidate will be responsible for administering and maintaining Exchange and SharePoint environments, including planning, developing, testing, provisioning, and managing all related systems.
- They will also be responsible for optimizing system performance, conducting hardware capacity planning, and making recommendations based on future direction and needs.
- In addition, they will support partnerships with Microsoft and other vendors that make up the Digital Workplace technology area.
Key Responsibilities
The key responsibilities of this role include:
- Administering and maintaining Exchange and SharePoint environments.
- Planning, developing, testing, provisioning, and managing all related systems.
- Optimizing system performance.
- Conducting hardware capacity planning.
- Making recommendations based on future direction and needs.
- SUPPORTING PARTNERSHIPS WITH MICROSOFT AND OTHER VENDORS THAT MAKE UP THE DIGITAL WORKPLACE TECHNOLOGY AREA.
Requirements
To be successful in this role, the ideal candidate will have:
- Expert-Level in messaging technologies such as Exchange 2016, Exchange 2019, and Office 365 Exchange Online.
- Advanced experience with SMTP relay system.
- High-Level of understanding of Microsoft's Productivity Software - Collaboration Suite (MS Teams, SharePoint, OneDrive).
- Strong understanding of ITIL.
- Ability and willingness to take direction from team manager, SDM and Client Executives.
- Ability to work in a team environment.
- Able to adapt to a changing technical environment.
- Ability to coach other members of team in their area of expertise.
- Ability to communicate clearly with all team members and end-users.
- Ability to work with a sense of urgency.
- Customer facing presentation and consulting skills.
- Strong knowledge of Microsoft PowerShell.
Certifications
ITIL Foundation (optional), Any Microsoft 365 certifications preferred.
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