Motor Claims Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeClaims Full time $79,750
Job Description

This role is responsible for managing assessing and towing workflows from lodgement through to repair, providing claims and administrative support while delivering outstanding customer service.

  • Assessment and Triage: The successful candidate will be required to manage assessing and towing workflows from lodgement through to repair, providing claims and administrative support while delivering outstanding customer service.
  • Workflow Management: This includes supporting the assessment triage process and allocating assessments based on complexity, customer needs, location, and expertise.
  • Towing and Storage Costs: The candidate will negotiate and manage towing and storage costs, identifying and communicating risks or sensitive claims.
  • Reserving and Cost-Effective Fulfilment:
    • Ensure accurate reserving and use of cost-effective fulfilment methods and suppliers.
  • Negotiations and Settlements: Negotiate settlements and identify suspected fraudulent claims, potential recoveries, and salvage opportunities.
  • Customer Service:
    • Provide customer service and relationship management, managing inbound and outbound customer calls relating to Commercial Motor Claims.
Key Qualifications

The ideal candidate will possess strong skills in assessment, negotiation, and communication, with a focus on delivering high-quality customer service. They will have experience working with complex workflows and strong analytical and problem-solving skills.

  • Experience working with assessing and towing workflows.
  • Strong analytical and problem-solving skills.
  • Excellent negotiation and communication skills.
  • Ability to work in a fast-paced environment.
Benefits

This role offers a competitive salary and benefits package, including opportunities for professional development and growth. The successful candidate will be part of a dynamic team dedicated to delivering exceptional results.

  • Competitive salary.
  • Benefits package.
  • Opportunities for professional development and growth.

  • Motor Claims Administration

    1 week ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time

    Advent Claims Australia is a trusted **Third Party Authority (TPA)** representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced **Motor Recovery / Settlements Specialist** to join our friendly, professional team in Sydney's CBD.**What We Offer**- Competitive...

  • Motor Claims Consultant

    11 hours ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time $537,777 - $8,914,163 per year

    About UsAdvent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...

  • Motor Claims Consultant

    1 week ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time

    **About Us**Advent Claims Australia is a trusted **Third Party Authority (TPA)** representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced **Motor Recovery / Settlements Specialist** to join our friendly, professional team in Sydney's CBD.**What We Offer**-...

  • Motor Claims Administration

    2 weeks ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time $90,000 - $120,000 per year

    Advent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...

  • Motor Claims Specialist, Sydney NSW

    7 days ago

    Sydney, New South Wales, Australia Enthusiast Motor Insurance Full time $104,000 - $130,878 per year

    Company DescriptionEnthusiast is a niche underwriting agency specialising in providing motor insurance to people who really care about their cars. We have seen amazing growth in the past 5 years and have ambitions to grow even more in the next 5 years and beyond. As such, we are looking to add to our motor claims team.This role is for a motor claims...

  • Motor Claims Specialist, Sydney NSW

    7 days ago

    Sydney, New South Wales, Australia Enthusiast Motor Insurance Full time

    OverviewEnthusiast is a niche underwriting agency specialising in providing motor insurance to people who really care about their cars. We have seen amazing growth in the past 5 years and have ambitions to grow even more in the next 5 years and beyond. This role is for a motor claims specialist with great car knowledge who excels at delivering operational...

  • Motor Claims Specialist, Sydney NSW

    6 days ago

    Sydney, New South Wales, Australia Enthusiast Motor Insurance Full time

    OverviewEnthusiast is a niche underwriting agency specialising in providing motor insurance to people who really care about their cars. We have seen amazing growth in the past 5 years and have ambitions to grow even more in the next 5 years and beyond. This role is for a motor claims specialist with great car knowledge who excels at delivering operational...

  • Motors Claims Coordination Position

    1 week ago

    Sydney, New South Wales, Australia beBeeMotorClaimsCoordinator Full time $79,400 - $93,400

    Job OverviewThe role of a Motor Claims Coordinator involves managing assessing and towing workflows from lodgement through to repair, providing support while delivering outstanding customer service.Key ResponsibilitiesSupport the assessment process, allocating assessments based on complexity, customer needs, location, and expertise. Coordinate and oversee...

  • Motor Claims Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeMotorClaims Full time $90,000 - $120,000

    At Steadfast, we are committed to providing a work environment that fosters growth and development. Our dynamic claims team is seeking an experienced Motor Claims Specialist to join their ranks.The ideal candidate will possess strong problem-solving skills, excellent customer service abilities, and the capacity to adapt to changing situations. As a key...

  • Motor Insurance Claims Consultant

    6 days ago

    Sydney, New South Wales, Australia beBeeClaims Full time $100,000 - $150,000

    Our team seeks a claims consultant to deliver an exceptional customer experience across motor insurance. As a key player in our hybrid working environment, you will play a vital role in shaping business progress.Key Responsibilities:Support brokers and manage the end-to-end motor claims process, ensuring best practice customer service standards are...