Case Management Supervisor

4 days ago

Sydney, New South Wales, Australia City of New York Full time
Job Summary

We are seeking a highly skilled and experienced Case Management Supervisor to join our team at the City of New York. As a Case Management Supervisor, you will be responsible for supervising a team of Benefits Opportunity Specialists who provide various functions of eligibility determination, financial planning, and employment planning and monitoring to promote individual and family self-sufficiency.

Key Responsibilities
  • Supervise a team of Benefits Opportunity Specialists who handle the entire application process for new applicants, Family Assistance cases, and Safety Net case reopens.
  • Assign applications to staff, review application recommendations, and sign off on all benefits and case entries.
  • Supervise a team of Benefits Opportunity Specialists who interview applicants and assess eligibility for immediate needs grants, employability, and public assistance.
  • Prepare daily and weekly statistical reports on work performed and monthly audits.
  • Assist with case consultation on individual cases and provide guidance on difficult cases in the case planning process.
  • Supervise a team of Benefits Opportunity Specialists who provide comprehensive service delivery to participants after the establishment of their case.
  • Supervise a team of Benefits Opportunity Specialists who manage all aspects of the case, including establishing ongoing eligibility, assessing participants, and developing Employment Assessment and Employment Plans.
  • Review employment eligibility decisions for appropriateness and correctness according to Agency and New York State rules and regulations.
  • Perform the Mandatory Dispute Resolution function.
  • Supervise staff who interview and correspond with homebound clients.
  • Supervise a team of Benefits Opportunity Specialists who provide quick service for walk-in or telephone clients.
  • Supervise staff who interview and determine housing needs of tenants at risk of homelessness or already homeless.
  • May conduct field visits.
Requirements
  • A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing client services or employment planning/counseling services.
  • A baccalaureate degree from an accredited college, plus eighteen months of full-time satisfactory experience working as a Benefits Opportunity Specialist.
  • College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above.
Preferred Skills
  • Experience with Welfare Management System (WMS), Cash Assistance, SNAP & Medicaid, Paperless Office System (POS), New York City Way (NYCWAY), Paperless Alternative Module (PAM), HRA One Viewer, Electronic Payment Processing & Information Control (EPPIC), scanning, indexing, Enterprise Data Warehouse (EDW) Systematic Alien Verification for Entitlements (SAVE), and State Online Query (SOLQ).
  • Good in Math, Oral & Written Communication skills, Computer Literate, with strong knowledge in EXCEL.

  • Case Management Supervisor

    3 days ago

    Sydney, New South Wales, Australia City of New York Full time

    Job SummaryThe City of New York is seeking a highly skilled and experienced Case Management Supervisor to join our team. As a Case Management Supervisor, you will be responsible for supervising a team of Benefits Opportunity Specialists who provide various functions of eligibility determination, financial planning, and employment planning and monitoring to...

  • Senior Associate

    1 day ago

    Sydney, New South Wales, Australia White & Case Full time

    About White & CaseWhite & Case is a leading global law firm with a rich history of serving top-tier clients worldwide. Our extensive network of offices across the globe enables us to provide seamless, high-quality legal services to our clients wherever they operate.Job SummaryWe are seeking a highly skilled Senior Associate to join our Project Delivery...

  • Case Manager

    1 day ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job Title: Case Manager About the Role: We are seeking an experienced Case Manager to join our team at Kennedy Reid. As a Case Manager, you will be responsible for managing a mixed portfolio of Comcare claims, developing strategies to drive Return to Work (RTW) outcomes, and providing input in stakeholder case conferences to progress claims. Key...

  • Traffic Engineer

    1 week ago

    Sydney, New South Wales, Australia CaSE International Full time

    About the RoleWe are seeking a highly skilled Traffic Engineer to join our team at CaSE International. As a Traffic Engineer, you will play a key role in delivering projects across our company's portfolio, working closely with clients and external stakeholders to ensure successful project outcomes.Key ResponsibilitiesAssist in the delivery of projects to...

  • Case Manager

    1 week ago

    Sydney, New South Wales, Australia Mission Australia Full time

    Job DescriptionJob Title: Case ManagerJob Summary:Mission Australia is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing case management support to young people in contact with the criminal justice system.Key Responsibilities:Provide one-to-one case work support to young people for 12 weeks, with the...

  • Traffic Engineer

    1 week ago

    Sydney, New South Wales, Australia CaSE International Full time

    About the Role:CaSE International is seeking a highly skilled Traffic Engineer to join our team. As a Traffic Engineer, you will play a crucial role in delivering projects across our company's portfolio.Key Responsibilities:Assist in the delivery of packages of work to ensure time, quality, and safety targets are achieved.Interface with clients and external...

  • Mobile Case Manager

    4 days ago

    Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    About Employers Mutual Management Pty LtdWe are a leading Workers Compensation and Personal Injury Claims Management business, dedicated to helping people get their lives back through ongoing support during their return-to-work journey. Our goal is to provide excellent customer service and timely claims management to our clients.The OpportunityWe are seeking...

  • Case Manager

    1 day ago

    Sydney, New South Wales, Australia Mission Australia Full time

    {"title": "Case Manager", "content": "Job SummaryMission Australia is seeking a skilled Case Manager to join our team. As a Case Manager, you will work with young people in contact with the criminal justice system, providing one-to-one case work support to help them achieve their goals.Key responsibilities include:Assisting and encouraging clients to develop...

  • Case Manager

    1 week ago

    Sydney, New South Wales, Australia Lotus People Full time

    About the RoleWe are seeking a highly skilled and experienced Case Manager to join our team at Lotus People. As a Case Manager, you will play a crucial role in advising clients on claim, injury, and policy management matters, focusing on facilitating proactive return-to-work outcomes.Key ResponsibilitiesProactively manage a claims portfolio within...

  • Case Manager

    1 day ago

    Sydney, New South Wales, Australia Life Without Barriers Full time

    About the OrganisationLife Without Barriers is a leading social purpose organisation dedicated to making a positive impact in the lives of children, young people, and families. With a strong focus on safety and respect, we strive to create a brighter future for those in need.About the RoleIn this role, you will be responsible for developing and implementing...

  • Senior Associate: Major Projects

    1 week ago

    Sydney, New South Wales, Australia White & Case Full time

    About White & CaseWhite & Case is a leading global law firm serving top-tier companies, financial institutions, and governments worldwide. Our extensive history as an international firm enables us to provide expert advice on complex legal challenges, wherever our clients may be.With a presence in over 40 locations, our lawyers operate in virtually every...

  • Case Manager

    1 week ago

    Sydney, New South Wales, Australia Life Without Barriers Full time

    Job SummaryWe are seeking a highly skilled and compassionate Case Manager to join our Sydney West Family Based Care team at Life Without Barriers. As a key member of our team, you will work closely with children, young people, their carers, and families to create and implement case plans that aim to achieve permanency goals.Key ResponsibilitiesBuild and...

  • Case Manager

    3 days ago

    Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time

    About the RoleWe are seeking a highly skilled and empathetic Case Manager to join our team at EML (Employers Mutual Limited). As a Case Manager, you will play a critical role in supporting injured workers in the hospitality industry to recover and return to work.Key ResponsibilitiesManage a portfolio of physical and psychological claims, liaising with...

  • Case Manager

    1 week ago

    Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time

    About the RoleWe are seeking a highly skilled and empathetic Case Manager to join our team at EML (Employers Mutual Limited). As a Case Manager, you will play a critical role in supporting injured workers in the hospitality industry to recover and return to work.Key ResponsibilitiesManage a portfolio of physical and psychological claims, liaising with...

  • Mobile Case Manager

    1 day ago

    Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    About the RoleEML is a leading provider of workers compensation and personal injury claims management services. We are committed to helping individuals return to work through ongoing support and guidance.This role is part of our Police, Emergency Services and Health portfolios, operating out of our Sydney CBD office. As a Mobile Case Manager, you will be...

  • Case Manager

    1 day ago

    Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time

    About the RoleWe are seeking a skilled Case Manager to join our team at EML (Employers Mutual Limited). As a Case Manager, you will play a critical role in supporting injured workers in the hospitality industry to recover and return to work.Key ResponsibilitiesProvide support and guidance to injured workers, helping them navigate the recovery journey with...

  • Case Manager

    1 day ago

    Sydney, New South Wales, Australia The Benevolent Society Full time

    Job OpportunityWe are seeking a skilled and compassionate Case Manager to join our Child and Family Services team at The Benevolent Society.About the RoleThis is an exciting opportunity to work with at-risk children and families in the South West Sydney area, providing intensive family support and case management services.Key ResponsibilitiesConduct initial...

  • Mobile Case Manager

    7 days ago

    Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    About Employers Mutual Management Pty LtdEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to provide ongoing support during the return-to-work journey for individuals affected by workplace injuries. We strive to foster a culture that promotes long-term career growth and development for our employees.The...

  • Case Manager

    5 days ago

    Sydney, New South Wales, Australia The Benevolent Society Full time

    About the RoleWe are seeking a highly skilled and dedicated Case Manager to join our Child and Family Services team at The Benevolent Society. As a Case Manager, you will play a critical role in providing intensive family support to strengthen families and reduce the risk of children entering out-of-home care.Key ResponsibilitiesConduct thorough assessments...

  • Case Manager

    7 days ago

    Sydney, New South Wales, Australia Benevolent Society Full time

    About the RoleWe are seeking a highly skilled and compassionate Case Manager to join our team at the Benevolent Society. As a Case Manager, you will play a critical role in supporting carers across Australia, providing them with the resources and guidance they need to navigate the complex care system.Key ResponsibilitiesAssess and investigate the needs of...