Community Safety Specialist

2 days ago

Sydney, New South Wales, Australia beBeeSecurity Full time $53,120 - $72,333

The role of a Security Control Centre Operator is to provide police security services to government clients through monitoring alarms and CCTV networks.

Key responsibilities include:

  • Monitoring all SA Government Agency alarm systems;
  • Proactive CCTV monitoring of public safety CCTV systems in the CBD and across the public transport corridor;
  • Answering emergency telephone calls;
  • Dispatching patrols and coordinating an appropriate response to incidents detected;
  • Entering jobs for Police attendance;
  • Monitoring of Government Radio Network talk groups used by government clients;
  • Raising service work orders for maintenance and repairs of electronic security devices on behalf of clients.

A Security Control Centre Operator works as part of a small team, requiring strong communication and teamwork skills. This role involves multi-tasking, attention to detail, excellent situational awareness, and the ability to critically observe, monitor, and action situations that may affect public safety.

To be successful in this role, you will need to meet the eligibility criteria and undergo a rigorous recruitment process. If selected, you will attend our Academy for training in law and procedure, communications, and workplace on-the-job competency-based learning.

Once you complete your training, you will begin your duties as a police security officer, Security Control Centre Operator, and become a vital part of the network that continues to keep our community safe.

This challenging role requires unique skills and abilities. You'll need to possess essential skills and qualifications, including:

  • Ability to multitask and work under pressure;
  • Excellent situational awareness and decision-making skills;
  • Strong communication and teamwork skills;
  • Attention to detail and critical thinking skills;
  • Citizenship or permanent residency in Australia or New Zealand;
  • No criminal history check results.

Becoming a Security Control Centre Operator offers various benefits, including:

  • A rewarding career with opportunities for advancement;
  • A competitive salary package;
  • A chance to contribute to the safety of your community;
  • Ongoing training and development opportunities;
  • A supportive and collaborative work environment.

You must also consider the following special conditions:

  • The incumbent may be assigned to other duties at this remuneration level or equivalent;
  • The incumbent is required to participate in SAPOL's performance management program.

This role has a salary range of $67,589 - $72,033 per annum, quoted as of the first full pay on or after 1/08/2024.

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