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Anti-Scam Operations Leader

2 weeks ago

Canberra, ACT, Australia beBeeOperations Full time $143,411 - $168,064

We are seeking a skilled professional to lead our anti-scam operations. The ideal candidate will have experience in planning and leading cross-sector teams focused on priority threats.

The Anti-Scam Centre is the focal point for Australia's national response to scams. We prioritize collaboration, innovation, and intelligence-led approaches to tackling financial crime.

We value diversity and inclusion, and encourage applicants from diverse backgrounds to apply. If you're passionate about consumer and business protection, and want to be part of a high-performing team that makes a real difference, then this could be the role for you.

About the Role
  • Develop and execute strategies to identify and disrupt scam threats, ensuring clear objectives and outcomes.
  • Design and implement processes for data sharing across government agencies, financial institutions, and other organizations in the scam ecosystem.
  • Oversee the development of scam typologies, indicators of compromise, and actionable intelligence products to inform prevention and disruption efforts.
  • Drive innovative approaches to improve data quality, interoperability, and automation across reporting and detection systems.
  • Lead a team of professionals, modelling leadership behaviours, supporting a collaborative working environment, coaching, giving continuous feedback, resolving conflict, and facilitating career development.
  • Represent the organization in high-level forums, partnerships, and policy processes relating to scams, fraud, data sharing, and intelligence.
Key Skills and Qualifications

The successful candidate will possess:

  • Excellent leadership and project management skills.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams.
  • Experience in data-driven decision making.
  • Knowledge of scam threats and trends.
Benefits

This role offers a unique opportunity to make a meaningful impact on consumer and business protection. You will have the chance to work with a talented team of professionals who share your passion for creating positive change.

What We Offer

We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment that values collaboration, innovation, and diversity.