Executive Manager Estate Settlements and Specialized Services
3 weeks ago
The Commonwealth Bank is seeking an experienced Executive Manager to lead the Estate Settlements and Specialized Services team. As a key member of the Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Lead a high-performing team to design and execute process and service excellence
- Develop and nurture a caring, empathetic, and engaged team culture
- Build and manage a strategic workforce plan to meet customer needs
- Effectively manage and mitigate risk to ensure safe and efficient operations
- Demonstrable experience in leading large, complex operations
- Excellent commercial acumen and analytical skills
- Strong attention to detail and quality
- Demonstrated ability to manage multiple deliverables simultaneously
- Innovative and results-driven approach
- Excellent verbal and written communication skills
- Proven capability in customer-obsessed practices and outcomes
The Commonwealth Bank is Australia's leading provider of integrated financial services. We are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders, and customers' needs.
We are a customer-driven organization that focuses on demonstrating a strong service culture, making a difference to our customers' lives, and living and breathing the CBA Group's values.
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking an experienced Executive Manager to lead our Estate Settlements and Specialized Services team. As a key member of our Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to design and execute process and...
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking an experienced Executive Manager to lead our Estate Settlements and Specialized Services team. As a key member of our Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to design and execute processes and...
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank of Australia is seeking an experienced Executive Manager to lead the Estate Settlements and Specialized Services team. As a key member of the Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to design...
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank is seeking an experienced Executive Manager to lead the Estate Settlements and Specialized Services team. As a key member of the Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to design and execute...
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank of Australia is seeking an experienced Executive Manager to lead the Estate Settlements and Specialized Services team. As a key member of the Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to design...
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