Process Innovation Specialist
4 days ago
We are seeking a highly skilled Process Innovation Specialist to join our team. The ideal candidate will possess exceptional problem-solving skills and be able to work collaboratively within a multi-disciplinary team.
About the Role- Create and document a comprehensive understanding of current business processes by employing rigorous design research to identify existing workflows, staff, and participant experiences.
- Design process improvements by conducting thorough business and systems process analysis and producing required analysis documentation.
- Facilitate strategic design-thinking sessions with service users to design and test future services (processes, channels, experiences).
- Evaluate the effectiveness of proposed solutions and designs at both a conceptual and tactical level.
- Develop blueprints and designs of proposed services to guide build teams.
- Australian Citizens with the ability to obtain a Baseline security clearance.
- Desirable: Previous Federal Government experience.
We are committed to delivering high-impact results for our clients in this dynamic role.
This is a 6 month contract with additional 24 months of extensions offered.
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