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Tasting Room Leader

2 months ago

Hobart, Tasmania, Australia Woolworths Group Full time

About Woolworths Group

Woolworths Group is a leader in the retail sector, dedicated to providing high-quality products and exceptional customer service. Our commitment to excellence extends to our wine offerings, where we strive to create memorable experiences for our customers.

As a Cellar Door Supervisor , you will play a crucial role in enhancing our brand and fostering strong relationships with our clientele by delivering outstanding service and experiences.

Key Responsibilities:

  • Share your enthusiasm and expertise in wine to create unforgettable experiences for our guests.
  • Drive sales of our wine products, aligning with established targets.
  • Lead, mentor, and develop the Cellar Door team to ensure high performance and motivation.
  • Engage in technical tastings to provide insights from a consumer perspective.
  • Promote and manage Wine Club memberships.
  • Maintain and enhance customer and visitor databases.
  • Oversee stock management and record all inventory movements.
  • Collaborate with tourism partners to organize group visits and tastings.
  • Perform opening and closing duties for the venue.
  • Ensure compliance with health and safety policies to mitigate risks.

What We Are Looking For:

  • Strong knowledge of wine, with WSET level 2 or higher preferred.
  • Proficient in office administration.
  • In-depth understanding of the wine industry.
  • Experience in team management, including talent identification and recruitment.
  • Excellent customer service, communication, and leadership skills.
  • A results-driven mindset with strong communication abilities.
  • Availability to work on weekends and public holidays.
  • Familiarity with booking platforms is a plus.

Benefits of Joining Us:

  • Enjoy discounts on products across Woolworths Group.
  • Access to exclusive discounts at various partner brands.
  • Benefit from monthly meeting-free days.
  • Prioritize your health and wellbeing with a range of free services available to support you.
  • Explore numerous opportunities for personal and professional growth within the company.

At Woolworths Group, we embrace diversity and encourage applications from all individuals who meet the qualifications.

Join Us in Creating Memorable Experiences

Together, we can build a more sociable future for our customers and each other. If this role resonates with you, we look forward to your application.