Head of Customer Experience

6 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $120,000 - $170,000

Job Overview

Key Responsibilities

As a Senior Director, Customer Success, you will drive customer satisfaction, retention, and growth of key customers in the APAC region.

Establishing and executing strategies for SMB, Mid-Market and Enterprise retention and growth is a critical aspect of this role.

Close collaboration with cross-functional teams is essential to deliver seamless and exceptional customer experiences.

Translate business needs into product configuration and foster strong customer relationships and team culture.

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