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Enterprise User Experience Representative

2 weeks ago

Sydney, New South Wales, Australia Mentimeter Full time

At Mentimeter, we believe in giving everyone a voice. Our platform is built to facilitate collaboration and engagement among users worldwide. As a Customer Insights Representative, you will play a critical role in providing exceptional support to Enterprise customers, ensuring they have an excellent experience using our product. Your primary responsibilities will include responding to customer inquiries, gathering insights, and assisting with administrative tasks.

Requirements:
  • Business-level English with outstanding verbal and written communication skills
  • A minimum of 2 years of full-time experience in B2B & Enterprise customer support
  • A strong passion for supporting international customers with excellent problem-solving and communication skills
  • Ability to work independently and with high self-leadership, as you will be the first person in this role
  • An entrepreneur in spirit and salesperson by proof, as you will be part of building Mentimeter as a company together with all your colleagues