Food and Beverage Service Associate
7 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Attendant at Novotel Melbourne South Wharf. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and providing outstanding service in our restaurant, café, and bar.
Key Responsibilities
- Provide exceptional customer service and create memorable moments for our guests
- Take orders and serve food and beverages efficiently and effectively
- Assist with breakfast service, including buffet and à la carte, and maintain the presentation of the restaurant
- Offer menu recommendations and answer guest questions
- Work collaboratively with the team to ensure smooth service periods
Requirements
- Previous experience in a similar role, with hotel experience an advantage
- Knowledge of beverages, including barista coffee, cocktails, and wines, to maximize average spend
- Ability to work in a fast-paced environment with attention to detail
- Interest in making genuine connections with guests and colleagues
- Availability to work varied shifts, including early mornings, late evenings, weekends, and public holidays
- Current Responsible Service of Alcohol and Food Handling certification, or willingness to obtain
- Working rights in Australia
What We Offer
- Elevate your career with Accor, working alongside a supportive and dedicated hotel team
- Grow your hospitality skills with training opportunities through Accor's learning platforms and face-to-face training
- Career growth and development within Accor, with over 360 hotels in Australia
- Enjoy Accor discounts and benefits worldwide
- Access to discount parking and meals at staff prices
- Close proximity to public transport
About Accor
We are an inclusive business and our ambition is to attract, recruit, retain, and promote diverse talent. We welcome you as you are and offer a workplace where you can grow and learn every day. Join us and discover the limitless possibilities of Accor.
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