Expert Tech Support Professional
1 week ago
We are seeking an experienced Technical Support Specialist to provide proactive and responsive technical support to staff onsite and remotely.
The Key Responsibilities:
- Provide technical assistance for Windows-based devices, Microsoft 365 applications, printers, and peripherals.
- Manage user accounts, permissions, and security within Microsoft 365.
- Configure and maintain network equipment for optimal performance.
- Support the rollout and operation of Teams Calling and Twilio integrations.
- Monitor and troubleshoot network performance issues across multiple locations.
About This Role
- Experienced in providing IT support in a business environment.
- Strong knowledge of Microsoft 365 administration (Teams, Exchange Online, SharePoint).
- Proficient in Windows OS and Active Directory.
- Understanding of networking fundamentals (LAN/WAN, DHCP, DNS, VLANs).
Why You Will Love Working With Us
- Generous discounts on premium products.
- Freshly brewed coffee from our barista.
- Paid parental leave to support you through all stages of life.
Our Core Values
- Passion, Integrity, Collaboration, and Innovation are our core values.
- We value your professional development and career growth.
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