Field Staff Coordinators Wanted

3 days ago

Hobart, Tasmania, Australia beBeeCoordinators Full time $70,584 - $99,120
Field Staff Coordinator

An exciting opportunity has arisen for a Field Staff Coordinator to join our Hobart or Melbourne office.

The successful candidate will be responsible for coordinating and driving field staff to ensure all work orders are handled end-to-end and within regulatory time frames.

Key Responsibilities:

  • Coordinate and drive field staff to ensure all work orders are handled end-to-end and within regulatory time frames
  • Facilitate and manage all aspects of workforce scheduling, planning and allocation using Excel and other relevant systems
  • Conduct regular outbound calls to customers and other parties
  • Identify and consolidate data from the client in order to plan and allocate work orders
  • Maintain field resource leave requests to ensure adequate resourcing
  • Work efficiently with various systems and databases
  • Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
  • Undertake and complete any other duties as requested by Team Leader/Manager

Required Skills and Qualifications:

  • Minimum 12 months experience in work order management & scheduling
  • Knowledge of the electricity industry in Australia preferred
  • Professional and confident communication with customers and clients
  • Basic to medium competency level using MS Office Suite: Excel, Outlook (Excel knowledge essential)
  • Excellent organisational and administration skills
  • High level attention to detail

Benefits:

Service Stream is an equal opportunities business that develops and operates essential services networks across industries.

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