Retail Banking Specialist
5 days ago
Australia and New Zealand Banking Group Limited is a proud part of the ANZ Group and a place where you'll be doing work that really matters. We're committed to supporting the financial wellbeing of our million+ customers.
About UsWe value a growth mindset and believe that every role, in every team, is working towards making a positive impact. Our team members' wellbeing is a top priority, and we offer a range of benefits and support resources to help you create a healthy work-life balance.
Job DescriptionWe're seeking a Retail Banking Specialist to join our team as a S&S Banking Consultant at our Cannon Hill Branch. As a key member of our team, you will be responsible for providing outstanding levels of sales and service to customers via face-to-face interaction and inbound & outbound calls.
About the Role- Deliver customer-obsessed service that drives customer satisfaction and first call resolution.
- Provide timely and accurate information on everyday banking enquiries, account openings and processes via telephone and/or online channels.
- Support and educate customers on how to use digital platforms for personal banking, empowering them to self-serve with online banking features.
- Demonstrate the ability to listen, build trust and ask the right questions to exceed customers' expectations and improve customer outcomes.
- Contribute to a team culture that is balanced across people, customer, risk, and performance.
- Ensure compliance with all internal policies and procedures and external requirements, including legislative requirements such as Privacy and FSRA as well as the Underwriting Guidelines.
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Retail Banking Specialist
3 days ago
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Retail Banking Professional
2 days ago
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Business Banking Specialist
1 day ago
Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited Full timeCompany OverviewSuncorp Bank is a proud part of the ANZ Group, a leading financial institution with operations in almost 30 markets across the globe. Our team members' wellbeing is a top priority, and we offer a range of benefits and support resources to help you create a healthy work-life balance.
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Product Owner, Mobile Banking
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Business Banking Specialist
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Financial Services Specialist
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Marketing Specialist
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National Australia Bank Regional Talent
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Small Business Banking Visionary
2 days ago
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Digital Retail Specialist
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