Professional Case Support Specialist

3 days ago


Australia beBeeCase Full time $65,000 - $68,500
First Response Case Worker

We are seeking a compassionate professional to join our team. This is an exciting opportunity for someone who shares our mission and values.

The role involves providing over-the-phone intervention, triage and case management to individuals and families throughout South-East Queensland.

  • Provide initial response and assessment, inclusive of needs, risks and vulnerabilities
  • Establish relationships with individuals who access the service, that encourage self-determination and participation
  • Provide case management support to individuals in accordance with TSA case management models and standards of practice

Maintenance of accurate, up-to-date records and data in accordance with TSA standards and procedures using TSA information systems and government systems.

This is a full-time, fixed-term role based in Brisbane, QLD. Salary and conditions are in accordance with the SCHADS Crisis Level 2 award.

Key Requirements:
  • Tertiary qualification in Community Services, Social Work or related field
  • Relevant experience in a social service environment including in client assessment and case management
  • Previous experience providing case management type support over the phone preferred
Our Commitment:

We value people of all cultures, languages, capacities, sexual orientations, gender identities and expression, religious beliefs and ages. We strive to create an inclusive work environment that embraces the diverse talent of our people.



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