Application Specialist

3 days ago

Sydney, New South Wales, Australia beBeeDevelopment Full time $76,474 - $87,445
Job Opportunity

This is an opportunity to work in a Specialist role within our production management function for technologies and systems that support various business functions.

Key Responsibilities
  • Work collaboratively with team members to analyze and resolve application issues
  • Identify defects, discrepancies, and trends through code debugging or log analysis
  • Manage incidents and effectively communicate with users, application owners, and senior stakeholders across all areas
  • Improve application stability and performance by observing patterns, recurring failures, and issues, and advise application owners on permanent fixes accordingly
  • Adopt various tools developed by the AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost
  • Identify alerts/processes that can be automated and work with the AppBank Engineering team to automate them
  • Challenge existing application setup, processing, and suggest different ways to solve problems or improve stability
  • Actively participate in change management processes to manage risk in the production environment
  • Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
  • Develop reports that provide trending statistics to track and manage application health and support service performance
Requirements
  • Bachelor's degree and 5 years of software development experience
  • Practical use of computer science concepts of data structures
  • Problem-solving in development or production environments, including observing patterns, analyzing root cause, and suggesting ideas to resolve issues
  • Effective communication skills to articulate technical and functional aspects of development/production problems to drive solutions with App Dev teams and senior stakeholders
  • One of the following structured or object-oriented programming languages: Java, C, C++, VB, .NET, ASP, or Angular
  • One of the following scripting languages: Shell script, Perl, JavaScript, or Python
  • One of the following RDBMS environments: Sybase ASE/IQ, Oracle, or DB2

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