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Sales Administration Specialist
2 months ago
**About the Company**
Veritas Recruitment is proud to partner with a reputable international business that specializes in creating sustainable and high-quality premium grade products worldwide.
**The Position**
We are seeking a highly skilled Sales Administration and Customer Service Team Member to join our client's close-knit team. As a key member of the team, you will be responsible for delivering top-tier service and support to both consumers and retail representatives.
**Key Responsibilities:**
- Efficiently process sales and commercial orders in collaboration with various departments, ensuring seamless communication and timely delivery.
- Manage commercial orders and coordinate with stakeholders to ensure accurate invoicing and prompt payment.
- Administer appliance changeovers while maintaining compliance with established procedures.
- Coordinate stock arrangements and process return items for credit, ensuring minimal stock discrepancies.
- Ensure accurate invoicing for retailer purchases, maintaining a high level of attention to detail.
- Maintain pricing in SAP and provide backup support for customer service, ensuring a seamless customer experience.
- Collaborate with Business Development Managers, Stock Controller, and Finance Manager to process sales orders and commercial orders efficiently.
- Provide backup support for customer service, including answering calls and attending to service call requests during low staffing periods.
**Requirements:**
- Proficiency in Microsoft Office suite, with a strong emphasis on Excel and Word.
- A customer-focused attitude, with a passion for delivering exceptional service.
- Proven experience in product-based sales, with a strong understanding of sales administration processes.
- Familiarity with SAP B1 customer database, although not essential.
**What We Offer:**
- A dynamic and close-knit team environment that values culture and collaboration.
- A wide breadth of variety within the role, with opportunities for growth and development.
- An attractive remuneration package, reflecting the company's commitment to employee satisfaction.
- Exposure to a reputable international brand, with opportunities for professional growth and development.
