Dynamic Quality and Risk Specialist

3 days ago

Geelong, Victoria, Australia beBeeCompliance Full time $90,000 - $120,000
About the Role

This is a dynamic position that requires leading responsibilities and enabling leaders to meet quality benchmarks, regulatory compliance, and risk standards within the disability support sector.

The role is responsible for ensuring our standards and obligations are clear by maintaining up-to-date knowledge of regulatory requirements, implementing compliance strategies, managing quality assurance processes, and facilitating continuous improvement to uphold our high service standards.

As a Quality and Compliance Manager, you will be responsible for developing and implementing a quality, compliance, and risk framework that aligns with NDIS key indicators and standards. You will monitor and evaluate service delivery against NDIS Quality and Safeguards Commission requirements, proactively identifying areas for improvement and ensuring timely resolution of compliance issues.

You will enable eQuality Support leaders to account for quality, compliance, and risk within their remits, staying up to date on relevant legislation, regulations, and standards affecting disability support services.

Duties and Responsibilities
  • Develop and implement a quality, compliance, and risk framework that aligns with NDIS key indicators and standards.
  • Monitor and evaluate service delivery against NDIS Quality and Safeguards Commission requirements.
  • Enable eQuality Support leaders to account for quality, compliance, and risk within their remits.
  • Stay up to date on relevant legislation, regulations, and standards affecting disability support services.
About You

You are an experienced quality and compliance professional with 3+ years of experience within the disability or health sector. You excel in managing your own program or work, collaborating with executives, supporting and enabling leaders, and you are comfortable pivoting priorities to meet organisational needs.

Personal Attributes and Technical Skills
  • A friendly and approachable manner guided by values of integrity, honesty, and trust.
  • Great discretion and objectivity.
  • Continuous self-improver and learner.
  • Critical thinking with both an analytical and strategic mindset.
  • Excellent attention to detail and a keen interest in ongoing process improvement.
  • Ability to adapt and pivot between day-to-day tasks with emerging and longer term strategic priorities.
  • Understanding of NDIS/NDIA requirements, quality & compliance and risk frameworks and other key regulatory areas such as OHS and IR.
  • Proven experience in a compliance, quality assurance, risk or related role within the disability support sector or a similar regulated industry.
  • Excellent computer literacy in Microsoft applications and other online platforms.

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