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Mental Health Support Specialist
2 months ago
We are seeking a highly skilled and compassionate Mental Health Support Specialist to join our team at Mission Australia. As an Access Enabler, you will play a vital role in supporting individuals with severe and persistent mental health conditions to access and navigate the National Disability Insurance Scheme (NDIS).
Key Responsibilities- Build Strong Relationships
Establish and maintain professional relationships with clients, their support networks, and other stakeholders to ensure effective delivery of psychosocial supports and services.
Client Support and AdvocacyProvide individualized support and advocacy to clients to help them access the NDIS, complete forms, gather evidence, and submit documentation.
NDIS Navigation and TransitionWork closely with clients to navigate the NDIS application process, facilitate transitions, and ensure seamless access to services.
Collaboration and PartnershipsDevelop and maintain partnerships with stakeholders, including the National Disability Insurance Agency (NDIA), to ensure integrated program delivery and effective service coordination.
Reporting and Quality ImprovementProvide regular reporting and information to Mission Australia's PSP management to inform quality improvement initiatives and ensure the delivery of high-quality services.
Requirements for Success- Relevant Qualifications and Experience
Relevant tertiary qualifications in mental health or a related field, combined with significant experience in mental health recovery-oriented services.
Strong Interpersonal and Communication SkillsExcellent interpersonal, negotiation, conflict resolution, and partnership-building skills, with the ability to communicate effectively with clients, stakeholders, and team members.
Knowledge of NDIS and Mental Health SystemsStrong understanding of the NDIS, mental health service systems, policies, and legislation, with the ability to navigate complex systems and advocate for clients.
Personal QualitiesPersonal experience managing recovery from a mental health condition (lived experience) is desirable, as is a commitment to ongoing learning and professional development.
About Mission AustraliaMission Australia is a leading national community service organization that has been making a positive impact on the lives of Australians in need for over 160 years. We are committed to creating a diverse and inclusive working environment that values the skills, experience, and perspectives of all employees.
We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. Our innovative and inclusive culture will ensure you feel valued and supported as you help Australians in need and develop in your career.
