
Retail Customer Experience Professional
4 days ago
Role Overview
We are seeking a customer experience professional to deliver exceptional results through knowledgeable service and seamless execution of operational processes.
Key Responsibilities:
- Provide an outstanding customer experience through excellent product knowledge, great communication skills and a smooth point of sale transaction.
- Maintain accurate records and utilise available resources to stay up-to-date with the latest products.
- Contribute to the efficient operation of the store through effective management of stock and loss prevention.
- Ensure the store is visually presented in accordance to brand standards, including visual merchandising.
- Collaborate with the team to achieve business objectives and live the company values.
Requirements:
- A genuine passion for fashion and strong customer service skills.
- Proactive with good problem-solving abilities.
- Natural optimism and helpful enthusiasm in everything done.
- Flexibility to work varied shifts, including weekends and late trading hours, according to business needs.
About Us
Our organisation inspires modern living every day. We are famous for our effortless style and quality designs that last.
We are committed to responsible retailing, supporting local partnerships with farmers, manufacturers and communities.
Our commitment includes improving supply chain traceability, working with suppliers that uphold environmental standards and maintaining sustainable sourcing strategies.
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