Workforce Planning Strategist

6 days ago


Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

About Us

At Australia and New Zealand Banking Group Limited, we're shaping a world where people and communities thrive.

We drive operational consistency across our geographies by developing and implementing a workforce management agenda.

About the Role
  • The Workforce Management Lead will focus on managing resourcing demands effectively across CSO.
  • The role will lead a team of Australia and India based Forecasters and Capacity Planners to drive operational consistency.
  • The WFM Lead will develop a workforce management strategy, provide data insights to CSO, and ensure that resourcing demands are filled on time with the right people and within plans.
What will your day look like?

You'll be responsible for developing, implementing, and leading the Workforce Management strategy for CSO.

  • Developing a workforce management strategy and providing data insights to manage resourcing demands.
  • Leading the workforce management team with the right capability to support the rapid scaling up of the business.
  • Working with CSO teams to identify opportunities to improve process, skill, and capability gaps.
What will you bring?

To succeed in this role, you'll need:

  • Deep expertise in operational management with a demonstrated understanding of large operation disciplines.
  • Data-driven decision making, business acumen, Change Management, storytelling, execution skills.
  • Human centred thinking, influencing, relationship building, coaching.
  • Ability to synthesise and prioritise workforce management initiatives.
  • Extensive experience in managing various stakeholders with different objectives.


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