Comprehensive Learning Solutions Specialist
6 days ago
Job Role:
We are seeking an experienced Training Lead to undertake comprehensive learning needs assessment, develop training and support materials, and deliver synchronous and asynchronous training activities for the Technology Solution Workstream of our Anti-Money Laundering (AML) Enablement project.
You will be developing and delivering training and support resources to help employees use the new technology for client and matter intake, and understand the changes to other systems and processes affected by the AML program.
In this role, you will have the opportunity to:
- Design and develop comprehensive learning materials and resources tailored to the AML Enablement project.
- Deliver engaging and effective synchronous and asynchronous training sessions to various stakeholders.
- Develop job aids, learning resources, and work instructions to support the implementation of the technology solution.
- Provide ongoing support and troubleshooting for users of the technology solution through asynchronous channels.
- Collaborate with the AML program team to ensure the training materials are up-to-date and reflect any changes in the technology solution.
- Monitor and evaluate the effectiveness of the training and make necessary adjustments.
Requirements:
- Tertiary qualifications in a relevant field or equivalent experience
- Proven experience in designing and developing asynchronous learning programs. Experience in a legal or compliance environment would be highly desirable but not mandatory.
- Proficiency in using eLearning authoring tools such as Articulate Storyline to create engaging learning modules
- Experience in creating learning videos and other multimedia resources to enhance training delivery
- Ability to develop job aids, learning resources, and work instructions
- Excellent communication and presentation skills, including ability to facilitate training
- Strong collaboration skills to work effectively with various stakeholders
- Understanding of processes and systems for client and matter intake would be highly desirable
- Understanding of AML regulations and compliance requirements would be highly desirable
Key Responsibilities:
This role offers an excellent opportunity to work on a high-profile project, contribute to the development of our staff's skills and expertise, and make a meaningful impact on our organization's success.
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