Tenancy Manager

7 days ago


Sydney, New South Wales, Australia beBeeHousing Full time $60,000 - $81,000

Role Overview:

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  • The Housing Officer will oversee tenancy management in the SAHF program, focusing on">
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showing properties to prospective tenants and maintaining contact as required,">

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monitoring rent payments, arrears, voids, and vacancies; ensuring remedial activities are commenced,">

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conducting rent reviews for social housing tenants and affordable rental housing tenants,">

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receiving maintenance requests, initiating work orders, and liaising with the Asset Management Team,">

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responding to complaints within policy and procedures,">

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and providing accurate and timely information to stakeholders.

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Key Responsibilities:

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  • Delivering high-quality customer service to tenants,">">
  • Maintaining accurate and up-to-date records,">">
  • Working effectively within a team structure,">">
  • Meeting set Key Performance Indicators (KPIs),">">
  • Utilizing Microsoft Word and Excel software,">">
  • And holding a valid Driver Licence.">">
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Requirements:

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  • Experience in social housing tenancy management or transferable skills,">">
  • Ability to work independently and as part of a team,">">
  • Commitment to delivering excellent customer service,">">
  • Strong organizational and time-management skills,">">
  • Effective communication and interpersonal skills,">">
  • Capacity to meet set deadlines and KPIs,">">
  • And proficiency in using Microsoft Office Suite.">">

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