Delivering Exceptional Customer Experiences

23 hours ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $65,000
Customer Service Representative Job Description

We are seeking a highly motivated and passionate customer service professional to join our team.

As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met. Your primary responsibility will be to respond to customer inquiries, resolve issues, and provide solutions that meet their expectations.

To succeed in this role, you must have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should also be able to work independently and as part of a team, with a strong focus on delivering results-oriented service.

The ideal candidate will have previous retail and/or customer service experience, with a passion for delivering outstanding customer experiences. A valid driver's license is required, as driving may be necessary for certain duties. The successful individual will be available to work weekdays and be flexible to work other days if requested.

Key Responsibilities:
  • Provide exceptional customer service through effective communication and problem-solving skills.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to achieve sales targets and deliver high-quality customer experiences.
  • Maintain a clean and safe working environment, adhering to health and safety protocols.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.
Requirements:
  • Previous retail and/or customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Valid driver's license.
  • Availability to work weekdays and flexibility to work other days if requested.
Benefits:
  • Recognition programs and team incentives for outstanding performance.
  • Attractive product discounts across all GPC Asia Pacific businesses.
  • Inclusive team environment with opportunities for growth and development.
  • Ongoing training and career development programs.
  • Access to GPC's employee platform MOVE, unlocking amazing discounts and benefits.
Why Work With Us?

We offer a dynamic and supportive work environment, where you can build meaningful relationships with your customers and colleagues. Our company values recognition, celebration, and continuous improvement, with a focus on delivering exceptional customer experiences.

Join our team today and take the first step towards an exciting and rewarding career

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